Privacy Policy

Last updated: January 2025

1. Introduction

PelviQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website superpelviq.be and use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Name and contact information (email address, first name, last name)
  • Information about your sport or activity
  • Training frequency and preferences
  • Health-related information you choose to share (e.g., experiences with leakage)
  • Any other information you provide when filling out our forms or contacting us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Process your waitlist registration and newsletter subscriptions
  • Communicate with you about our products and services
  • Improve our website and user experience
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations

4. Data Storage and Security

Your information is stored securely using Airtable, a trusted third-party service provider. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business (such as Airtable for data storage)
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer (merger, acquisition, etc.)

6. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at hello@superpelviq.be.

7. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@superpelviq.be
Website: superpelviq.be